1-Day Snow Monkeys, Zenko-ji Temple & Sake in Nagano

About this activity

Meeting and pickup

• Please wait at the bus lot directly next to La Vigne Hakuba, not at the hotel entrance. Make sure you arrive before 08:10 and look for the guide carrying a SNOW MONKEY RESORTS tour sign or badge. The tour cannot wait and will need to depart on-time, so please be punctual.
• Please wait at the Tsugaikekogen Heights Bus Stop. This is a group tour with multiple pickup points to follow. Make sure you arrive before 07:20 and look for the guide carrying a SNOW MONKEY RESORTS tour sign or badge. The tour cannot wait and will need to depart on-time, so please be punctual.
• (WINTER ONLY) Your guide will meet you inside the terminal at 07:55 and will be wearing a SNOW MONKEY RESORTS tour tag. Please note, other tour operators use the terminal so make sure you ask that the guide confirms your booking. Please be at the entrance early so that the tour can depart on-time.
• (WINTER ONLY) Your guide will meet you at the hotel entrance at 07:40 and will be wearing a SNOW MONKEY RESORTS tour tag. This is group tour, not a private tour and your guide will not have time to search for you / call your room. Please be at the entrance early so that the tour can depart on-time.
• Your guide will be waiting in front of the Information Board, across from the Bullet Train ticket gates at 09:35. Your guide will be wearing a SNOW MONKEY RESORTS tag. NOTE: If you have booked the 09:00 pick up option, your guide will be waiting for you at the above mentioned location from 09:00

Good to know

• Public transportation options are available nearby
• Specialized infant seats are available
• Suitable for all physical fitness levels
• This tour includes a reasonable amount of walking including to and from the monkey park along a 1.6km (1 mile), unsealed forest trail. Please sure your footwear is appropriate and you are dressed accordingly for the season. The trail includes 2 different staircases, and therefore is not wheelchair accessible.
• Guests are required to follow the Snow Monkey Park rules at all times. Guests are not permitted to touch, hold, feed or bathe with the monkeys at any time. There are no barriers separating the monkeys from visitors to the park. Please ensure you keep a minimum distance of 1 to 2 meters between yourself and the monkeys. Your guide will explain the rules prior to entering the park.
• This tour uses different forms of transport. Tours can be conducted by microbus or a large bus depending on the season and size of the group.
• From mid-December until early-April the trail and park are likely to be affected by snow and ice. Please ensure that you are wearing suitable shoes/boots and warm clothing. If required, rental boots are available close to the monkey park and crampons (metal spikes that attach underneath your shoes/boots) can also be purchased. From mid-December until early-March please wear suitable clothing for temperatures potentially below 0°C (and as low as -10°C).
• During the winter it is common to see the monkeys enjoying the hot spring however from spring up to autumn there will be times where the monkeys play or eat in the water, however please note that the monkeys are wild animals and there is no guarantee that there will be monkeys in the bath.
• There are a few days in the year that the monkeys might not come down to the park, arrive late or leave early. While this is unlikely, it is possible and is outside of our control.
• *Winter only* Guests in Hakuba can join this tour using our shuttle service from / to Hakuba Tokyu Hotel in Wadano and Hakuba Happo Bus Terminal. This service is only available from mid December until end of March and may not be available every day between those dates. We apologize that bookings from / to Hakuba cannot be accepted outside of these dates. When using this shuttle service please note that your guide will join and depart the tour at Nagano Station.
• *Winter only* This tour is scheduled to conclude at Nagano Station by 17:30 (and by 19:00 for guests joining from Hakuba in winter). However, due to weather and road conditions in winter we cannot guarantee the end time. For guests booking shinkansen tickets to travel to Tokyo after the tour in winter, we ask that you do not book any service earlier than the 17:56 Kagayaki (reservation only) or our recommendation of the 18:23 Hakutaka. For guests booking onward tickets to other destinations we also recommend doing so for times of 18:00 or later.
• This tour includes lunch at one of Nagano's outstanding restaurants. Please note that the restaurant may change their menu from time-to-time. Please let us know of any food allergies in advance so we can arrange accordingly.
• This tour includes ‘sake’ tasting. You must be a minimum of 20 years of age to consume alcohol in Japan.
• Infants (0-5) are free of charge. An infant lunch is not included and the order will be made directly to the restaurant according to your needs.
• Train schedule from Tokyo station to Nagano station| Tokyo: 07:20 –> Nagano: 08:43 by Kagayaki (reservation required*)| Tokyo: 07:24 –> Nagano: 09:14 by Asama| Tokyo: 07:52 –> Nagano: 09:30 by Hakutaka
• Train schedule from Nagano station to Tokyo station| Nagano: 17:55 –> Tokyo: 19:20 by Kagayaki (reservation required*)| Nagano: 18:22 –> Tokyo: 20:00 by Hakutaka
• Please note, there may be possible changes in the itinerary/included experiences due to local events, weather, restaurant availability, or other unforeseeable factors.
• Please note that it is the responsibility of each guest to secure their own way back to their specific hotel after being dropped off at one of the four possible drop off points in Hakuba during the winter period, as our large bus cannot drop off at individual accommodations.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.