Cancun ATV Adventure, Horseback Riding, Zip Lines, and Cenote

About this activity

Meeting and pickup

• WITHOUT TRANSPORTATION, THERE IS NO MEETING POINT IN PUERTO MORELOS. You will need to get to the park on your own if you choose this option. This option does not include transportation and is only available for those who choose the "get on your own" tour option.
• We will pick you up at your hotel in Playa del Carmen and Riviera Maya. If we don't have availability at your hotel, the meeting point is outside Coco Bongo Playa del Carmen. You will receive the pickup time the day before the tour.
• We will pick you up at your hotel in Cancun and Costa Mujeres. If we don't have availability at your hotel, the meeting point is outside the One Cancun Centro Hotel. You will receive the pickup time the day before the tour.

Good to know

• Infants are required to sit on an adult’s lap
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• For security reasons, it is not permitted to use cell phones or any other electronic devices during activities.
• It is recommended to bring an extra change of clothes
• All children must be accompanied by an adult at all times.
• The activity is suggested for children from 5 years old.
• Tour duration and activities may vary depending on weather conditions and other factors.
• Hotel pick-up times, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
• Reservations made less than 14 hours in advance will be subject to availability.
• Weight limit for activities: Horseback riding 260 pounds | Ziplining 260 pounds | ATV 352 pounds
• This is a shared group guided tour and activities are done at intervals.
• This tour is NOT private, it is a shared tour and there may be lines or waiting times.
• If you arrive late or do not show up, no refund is offered.
• Subject to availability, changes or rescheduling made with less than 24 hours' notice will have an extra charge of $15 per person.
• Additional charges for souvenirs, photos, or any other purchases may include a 16% VAT. Any extra charges incurred during the experience are entirely separate from our company.
• Our company is not responsible for warranties or charges for inclusions not mentioned in the contracted package, such as souvenirs, photos, and any extra purchases during the tour inside and outside our facilities.
• Once inside the park, the activities take approximately 4 hours, which may vary depending on the weather and other factors. You should also consider the travel time to and from your hotel.
• If you are bringing a baby between 1 and 3 years old, you must mention it in your reservation.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.