Cancun Horseback Riding, ATV, Ziplines, Cenote, Lunch and Drinks

About this activity

Meeting and pickup

• We will pick you up from your hotel in the Riviera Maya to Playa del Carmen. If we do not have availability at your hotel, the meeting point is outside Coco Bongo Playa del Carmen. You will receive the pick-up time one day before the tour.
• We will pick you up at your hotel in Cancun and Costa Mujeres. If we don't have availability at your hotel, the meeting point is outside the One Cancun Centro Hotel. You will receive the pickup time the day before the tour.

Good to know

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• For safety reasons, the use of cell phones or any other electronic devices is not permitted during the activities.
• It is recommended to bring an extra change of clothes.
• All children must be accompanied by an adult at all times.
• The activity is suggested for children ages 5 and up.
• Tour duration and activities may vary depending on weather conditions and other factors.
• Hotel pick-up times, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
• Reservations made less than 14 hours in advance will be subject to availability.
• Weight limit for activities: Horseback riding 260 pounds | Ziplining 260 pounds | ATV 352 pounds
• This is a shared guided group tour and activities are done at intervals.
• This tour is NOT private, it is a shared tour and there may be lines or waiting times.
• If you are late or do not show, no refund is offered.
• Subject to availability, changes or rescheduling made less than 24 hours in advance will incur an extra charge of USD 15 per person.
• Extra charges for the purchase of souvenirs, photos, or any other purchases may have an additional amount of 16% VAT. Any extra charges during the experience are completely unrelated to our company.
• Our company is not responsible for guarantees or charges for inclusions not mentioned in the contracted package, such as souvenirs, photos and any extra purchases during the tour inside and outside our facilities.
• Once inside the park, the activities take approximately 4 hours, which may vary depending on the weather and other factors. In addition, the transfer time to and from your hotel must be considered.
• If you are bringing a baby between 1 and 3 years old, you must mention it in your reservation.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.