Juneau Shore Excursion Helicopter Tour and Guided Icefield Walk

About this activity

Meeting and pickup

• Please meet under the cables of the Goldbelt Tram on the street side of the Tram building. This is where you will find our Dock Representative dressed in orange holding a Coastal Helicopters sign.
• Big brown/green hangar located next to the Juneau Airport terminal with a large blue sign that reads "Coastal Helicopters". Parking lot outside, check in at the main office.

Good to know

• Public transportation options are available nearby
• Specialized infant seats are available
• Suitable for all physical fitness levels
• Please ensure to select the correct passenger option when booking your tour. The space inside the aircraft and we want to guarantee everyone will be comfortable in the helicopter. Selecting the improper option or misreporting weight can cause tour delays and cancellations without refund.
• No-bag policy. If you have medical needs that require a carry on, please note at time of booking. All bags brought to base will be stored in the tour office until you return from your flight
• Dress warmly and in layers, and wear rubber-soled shoes such as a light hiking boot or athletic shoes. The tour company will provide overshoes and can supply raincoats as needed. Remember to bring your camera, film and binoculars!
• Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative time or full refund
• Please ensure your weight is in the correct format (kgs/lbs) when you include your weight at checkout
• WEIGHT RESTRICTIONS – Please remember that each passenger will be weighed at our facilities. Be sure accurate weights have been reported and proper passenger types have been selected for each passenger. Misreporting weights or selecting the wrong passenger type may cause tour delays and cancellations without refunds.
• Failure to provide mandatory information will result in cancellation of bookings. You must provide individual weights and pick up location details.
• Coastal Helicopters will try our best to accommodate parties/families in the same helicopter. However, we cannot guarantee seating as it is all based on helicopter weight and balance, as well as the other parties within the flight. This will be determined at the time of check in once everyone on the flight has weighed in. Should your family/party be in split into multiple helicopters, the landing will happen together. Please also note that lap children are NOT allowed, and each passenger must purchase a full fare ticket.
• Please get in touch with us if you have limited mobility as we would like to make this tour as comfortable and accessible to you as we can.

Cancellation policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.