Karuizawa Private Vehicle Service with Restaurant Reservation

About this activity

Good to know

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Specialized infant seats are available
• Transportation options are wheelchair accessible
• Suitable for all physical fitness levels
• Cancellation Policy (Only Chartered Vehicle)
• We will charge a cancellation fee of 100% if booking is cancelled 7 days or less before event
• We will charge a cancellation fee of 50% if booking is cancelled 14 days or less before event
• We will charge a cancellation fee of 25% if booking is cancelled 20 days or less before event
• Cancellation Policy (Tour Guide Add-on)
• We will charge a cancellation fee of 100% if booking is cancelled 14 days or less before event
• We will charge a cancellation fee of 50% if booking is cancelled 21 days or less before event
• We will charge a cancellation fee of 25% if booking is cancelled 30 days or less before event
• How far in advance should I book?
• We recommend booking as early as possible to secure your preferred vehicle, schedule, and restaurant arrangements — ideally 1–2 months in advance, or at least 3 weeks before your travel date. For requests made within 7 days of the tour date, we may not be able to accommodate all preferences, and your booking may be canceled with a full refund.
• What if I'm late?
• We ask that all guests arrive at the designated pick-up location at least 10 minutes before the scheduled time.
• Contacting your driver
• Guests will be provided with the driver’s phone number before the tour day, and you can call the driver directly if you need assistance. If you have booked a tour guide add-on, guide contact details will also be provided separately.
• Although this is a private service, the driver will wait for up to 30 minutes after the scheduled start time before the service is considered canceled.
• Attire: Please dress appropriately for all weather conditions
• Passports may be required to verify age on the day of the tour
• This is a private vehicle service. Only your group will participate.
• PLEASE FILL OUT THE TOUR FORM:
• After completing your booking, you will receive a link to the information form within 48 hours. Please fill it out accurately and submit preferably at least 14 days before your tour date to ensure smooth arrangements.
• Japan Awaits is a licensed tour operator in Japan, with hundreds of registered and vetted tour guides nationwide. We offer tours in any location in Japan and manage all details, including transportation and tickets. Visit Japan Awaits to learn more about our tours or inquire about a custom experience today
• Custom Itinerary:
• Planning and arranging a private vehicle tour requires time and coordination, especially when including restaurant reservations. Once we receive your booking and the completed information form, we will begin creating your customized itinerary and making the necessary arrangements for your trip.

Cancellation policy

All sales are final. No refund is available for cancellations.