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NYC 9/11 Memorial and Museum Ticket with Tour Options

4.7(6,759)Rated 4.7 out of 5 from 6759 reviews1 h 30 minFree cancellationBy National September 11 Memorial & Museum
Memorial Hall

About this activity

Discover the powerful story of resilience at NYC’s 9/11 Memorial & Museum. Stand beneath the towering steel Tridents, walk alongside the historic "Survivors’ Stairs," and experience the quiet beauty of the reflecting pools set within the original World Trade Center footprints. Built directly into the bedrock foundations, this world-renowned landmark offers a deeply moving journey through personal memories and the global history that reshaped modern transatlantic relations. Book your tickets today to secure guaranteed entry and experience one of the Western world's most poignant cultural encounters.

What's included

  • ✓Guided Tour options available as upgrades
  • ✓Admission to the 9/11 Memorial and Museum

Not included

  • ✕Food and drinks
  • ✕Transportation to/from the museum

Good to know

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Children ages 6 and under are free
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Please be reminded that the Memorial and the Museum are sites of remembrance and quiet reflection. We ask that all visitors respect this place made sacred through tragic loss.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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