Penang Half Day City Tour with The Top Komtar

About this activity

Meeting and pickup

• If your hotel is located outside our free pick-up zone (5 km radius from George Town City Centre), please make your own way to the designated meeting point. Kindly arrive at least **15 minutes before** your scheduled pick-up time to ensure a smooth departure.

Good to know

• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Travelers should have at least a moderate level of physical fitness
• No Guide (above 8 Pax Guide service will provide)
• Please wear comfortable clothing and suitable footwear. Skirts and dresses are not permitted on the Rainbow Skywalk for safety reasons.
• Food and meals are not included. If needed, you may ask the driver to stop for food at your own expense.
• Your ticket includes access to the Observatory Deck and Rainbow Skywalk.
• In case of rain or extreme weather conditions, the attraction may temporarily close or change its operating hours for safety reasons.
• Please note that the ticket is non-refundable, non-exchangeable, and non-extendable. The visit is at your own risk, and no refund will be provided for any unused ticket or attraction.
• Management may change operating hours, restrict visitor numbers, or temporarily close an attraction without prior notice.
• The main attraction is **The TOP @ KOMTAR** with Observatory Deck & Rainbow Skywalk, while the remaining itinerary will be covered as much as possible depending on time, traffic, weather, and local conditions, with the driver deciding the best route and attraction order on the day.
• Itinerary sequence or location may change due to traffic or closure of places of interest
• If exceed tour hours as stated above, additional hour will be charged
• For temple entry, wear modestand respectful attire, typically covering shoulders, arms, and legs, such as a long dress or pants and a simple top
• Surcharge 50% to be applied during super peak like Chinese new year / festive season & must be paid on the day of travel
• A 50% surcharge will apply for pick-up or drop-off locations outside of George Town.
• No refunds will be provided after the tour has started, even in cases of weather or climate-related disruptions, emergencies, or any personal matters, as transportation and other services have already been booked. In any case where a refund is requested, full evidence must be provided by the guest to support their claim.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.