Zao Snow Monsters Night Cruiser Tour from Sendai with Hotel

About this activity

Meeting and pickup

• Meet at Sendai Station East Exit Sightseeing Bus Stop. Directions: Go through the 2nd-floor East-West Promenade toward the East Exit. Follow the signs on the pedestrian deck and take the escalator down to the 1st floor (ground level). Look for our guide holding a blue 'HIS' board.

Good to know

• Public transportation options are available nearby
• Not recommended for pregnant travelers
• Suitable for all physical fitness levels
• Age Limit & Booking Requirement: Children must be at least 5 years old to participate. At least one adult is required per child.
• Joining / Leaving Mid-Tour: Joining the tour midway or leaving before the tour ends is not permitted.
• Luggage Policy: For overnight plan guests: Please inform us of your suitcase count after booking so we can arrange luggage storage for you.
• Staff & Language: Accompanying staff will provide guidance in Japanese or simple English.
• Tour Duration: The Night Cruiser tour (including the ropeway ride) takes approximately 75 minutes in total.
• Important Information regarding the Zao Snow Monster Tour
• Weather & Ice Monster Conditions: Snow Monsters are a natural phenomenon. In the event of insufficient snow, damaged ice formations, or severe weather, the tour may be canceled on the day of departure. If canceled, a full refund will be provided. Please note that rescheduling to another date is not available. Your hotel accommodation remains fully available for your stay, and a partial refund (excluding the room rate) will be issued.
• Clothing & Footwear: Please wear warm, layerable clothing and non-slip footwear (snow boots are highly recommended for the Zao Ropeway area).
• Meals & Snacks: Meals are not included. We recommend bringing your own snacks, especially for late-night travel. Please note that you must take all your trash back with you, as no garbage disposal service is provided.
• Itinerary & Delays: Depending on traffic and road conditions, the time spent at each stop (Shrine, Strawberry Picking, Roadside Station, etc.) may be shortened. Partial refunds will not be issued in such cases.
• ID Verification & Ticket Resale: To prevent ticket resale, identity verification (ID check) will be conducted for the lead booker. Please bring a valid photo ID (passport, etc.). Please be careful not to lose your ID during the tour.

Cancellation policy

All sales are final. No refund is available for cancellations.