Snow Monkey & Shibu Onsen Afternoon Guided Group Tour

About this activity

Meeting and pickup

• Please wait at the outdoor seats adjacent to the cafe's takeaway counter at 1:50 PM. Since this is the last pickup stop, our arrival may be slightly delayed depending on traffic conditions.
• The bus will arrive at the designated vehicle loading/unloading area in front of the Tourist Information Center. Please ensure you are at the exact location on time; the bus cannot wait for passengers who are inside the station or elsewhere. Missed departures are strictly non-refundable.
• Please look for our bus among the buses parked in the North-side parallel parking area. Our guide will be right in front of the bus. Please ensure you are boarded at least 10 minutes before departure. The bus will depart promptly at the scheduled time. Missed departures are strictly non-refundable.

Good to know

• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Travelers should have at least a moderate level of physical fitness
• It is not allowed to bring Luggage (No luggage space in a vehcile). Please use coin lockers or storage service at the tourist information center in Iiyama Station..
• No eating inside the vehicle
• In the event of damages (vomiting etc.) which require the vehicle to be out of service for a duration and are caused by your party, a fee of up to ¥30,000 may be incurred.
• Pickup time at Iiyama Station may be delayed if the participants are not coming on time at the first pickup point, Nozawa Onsen.
• Rain gears are needed to be arranged by paricipants.
• Return time at Iiyama Station will be 17:10~17:30 (Purchasing a train ticket before 17:30 is not recommended, the return time is subject to change depending on delays/weather conditions)
• Return time at Nozawa Onsen will be 17:30~18:00 (subject to change depending on delays/condition of day)
• Most shops in Shibu Onsen are closed on Wednesdays
• Tamamura Honten (the brewery) is closed on Sundays and New Year's Holiday
• Please be aware that a medium level of fitness is required for about 2 km walk (one-way) to/from the park and anther 2 km walking tour in Shibu Onsen
• The type of vehicle for the tour depends on the number of participants and can not be confirmed until the tour date.
• The monkeys in the park are wild animals, and their appearance in the park is not guaranteed. In particular, the probability of seeing them drops significantly during October and November
• Please be ready at the boarding point at least 5 minutes before departure. The bus will depart strictly on time. Please note that no refunds will be provided for any reason if you miss the departure.
• Not recommended for travelers with difficulty walking for 2km (30 mins) to/from the Monkey Park (Total 4 km / 1 hr)
• Not recommended for families with infants or small children during winter, due to the added difficulty of the walk up to the monkey park. We also are unable to take strollers onto the bus. For customers who have small children, we recommend the Private Tour.

Cancellation policy

All sales are final. No refund is available for cancellations.